Terms of Service
Last updated: October 14, 2025
Overview
This website is operated by theory. Throughout the site, the terms “we,” “us,” and “our” refer to theory. By visiting our website or purchasing from theory, you use our website, products, and related services subject to the following Terms of Service.
Please read these Terms of Service carefully before using this website. These terms apply to all site visitors, customers, account holders, and anyone who accesses or uses any part of the website.
Acceptance of Terms
By accessing the website, browsing products, creating an account, placing an order, or otherwise using the site, you agree to be bound by these Terms of Service and any policies referenced on this page. If you do not agree to these terms, you should not use the website or purchase products from theory.
Any new features, tools, products, or services added to the website will also be subject to these Terms of Service unless otherwise stated.
Online Store Terms
By using this site, you confirm that you are at least the age of majority in your place of residence, or that you have permission from a parent or legal guardian to use this website.
You agree not to use our products, website, or services for any unlawful purpose. You also agree not to interfere with the security, availability, or proper operation of the website.
Product Information
We make reasonable efforts to present product descriptions, images, colors, sizes, materials, and other details as accurately as possible. However, product colors and display details may vary depending on the device, screen, or browser used to view the website.
Product information may be updated, corrected, or changed at any time. We do not guarantee that all product descriptions, images, or other content will be complete, current, or error-free.
Pricing and Availability
Prices, promotions, product availability, and item quantities may change without notice. We reserve the right to correct errors, inaccuracies, or omissions, including pricing or availability errors, at any time.
If an item becomes unavailable after an order is placed, or if an order contains an error, we may adjust, cancel, or decline the order. If payment has already been collected for a canceled order, the applicable amount will be refunded through the available payment method.
Orders and Payment
When you place an order with theory, you agree to provide accurate, current, and complete billing, shipping, and contact information. You are responsible for ensuring that all order details are correct before submitting your purchase.
All orders are subject to review and acceptance. We may refuse, limit, or cancel an order for reasons including suspected fraud, payment issues, inaccurate information, inventory changes, or activity that appears to violate these Terms of Service.
Payment must be completed using one of the payment methods made available at checkout. By submitting payment information, you represent that you are authorized to use the selected payment method.
Shipping Reference
Shipping details, delivery estimates, restrictions, and any available Free Worldwide Shipping policy are provided through our shipping information, checkout pages, or related store policies. Shipping times may vary based on destination, carrier handling, customs processing, order volume, and other factors outside our control.
Please review the applicable shipping information before placing an order. Shipping-related policies may be updated from time to time.
Return Reference
Return eligibility, timing, condition requirements, exclusions, and any available 30 Days Free Returns policy are described in our return policy or related store policy pages. Returns must follow the instructions and requirements provided in the applicable return policy.
We may decline returns that do not meet the stated return requirements or that are submitted outside the applicable return period.
Account Information
Some features of the website may allow you to create an account. You are responsible for keeping your account login details confidential and for all activity that occurs under your account.
You agree to provide accurate account information and update it when necessary. We may suspend or terminate account access if we believe the account has been used in violation of these Terms of Service or in a way that could harm theory, other customers, or the website.
Prohibited Uses
You may not use the website, products, or services for any prohibited purpose. Prohibited uses include, but are not limited to:
- Using the website for unlawful, harmful, abusive, or fraudulent activity.
- Submitting false, misleading, or inaccurate information.
- Interfering with the security or operation of the website.
- Attempting to access data, accounts, or systems without authorization.
- Uploading or transmitting viruses, malware, or harmful code.
- Copying, scraping, reproducing, or exploiting website content without permission.
- Using the website in a way that infringes the rights of theory or any third party.
We reserve the right to restrict or terminate access to the website for any user who violates these prohibited use terms.
Intellectual Property
The website and its content, including text, images, graphics, logos, designs, product names, page layouts, and other materials, are owned by or licensed to theory unless otherwise stated.
You may view and use the website for personal shopping and order-related purposes only. You may not reproduce, distribute, modify, sell, or exploit any part of the website or its content without prior written permission from theory.
Third-Party Links
The website may include links to third-party websites, tools, payment providers, apps, or services. These third-party resources are provided for convenience and may operate under their own terms and privacy practices.
We are not responsible for the content, accuracy, policies, availability, or practices of third-party websites or services. Your use of third-party resources is at your own discretion.
Disclaimer
The website and its content are provided on an “as available” basis. While we aim to keep the website accurate and accessible, we do not promise that the site will be uninterrupted, secure, error-free, or that all information will always be complete or current.
To the fullest extent permitted by applicable law, theory disclaims implied warranties related to the website, its content, and the use of the website, except where such disclaimers are not permitted.
Limitation of Liability
To the fullest extent permitted by applicable law, theory will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website, products, services, or any content made available through the website.
Nothing in these Terms of Service is intended to limit any rights that cannot be limited under applicable law.
Changes to Terms
We may update, revise, or replace any part of these Terms of Service at any time by posting an updated version on this page. The “Last updated” date reflects the latest version of these terms.
Your continued use of the website after changes are posted means you accept the updated Terms of Service.
Contact Information
Questions about these Terms of Service may be sent to theory at [email protected].
These Terms of Service are intended to describe the general terms that apply when using the theory website and shopping online. Additional store policies may apply to specific orders, promotions, shipping, returns, payments, or account features.